Refund Policy

Last updated: April 30, 2026

14-day free trial

Every new account starts with a 14-day free trial. You won't be charged until the trial ends, and you can cancel anytime from billing settings.

30-day money-back guarantee

If you cancel at least one other tool in your stack within 30 days of moving to Rytain and you're not happy, we'll refund your first month — no questions asked. Email billing@rytain.com within 30 days of your first paid invoice.

Monthly & annual plans

  • Monthly plans: cancel anytime; you keep access until the end of the current billing period.
  • Annual plans: prorated refunds are available within the first 30 days of the annual term.
  • After 30 days, annual plans are non-refundable but you keep access until the term ends.

Add-ons & credits

AI credit top-ups and one-time add-ons are non-refundable once consumed. Unused balances stay in your workspace as long as your account is active.

How to request a refund

Email billing@rytain.com from the email on your account. Approved refunds are processed to the original payment method within 7–10 business days.

More info

See our Terms, Privacy Policy, Cookie Policy and DPA. Billing questions can also go through our Legal contact form.